Category : Analytics

Analytics ITechnology Series News

400 Million Global Small Businesses Offer Telcos With the Right Strategy Good Growth Opportunities, Says GlobalData

ITech News Desk
With the world economy deglobalizing and the impact of the COVID-19 pandemic not just changing how people work, but also what motivates employees in their...
Analytics IT and DevOps ITechnology Series News

Global Survey of 1,400+ IT Leaders Finds That Elastic Helps Organizations Increase Profitability and Growth

ITech News Desk
Company’s First Results That Matter Customer Value Study Reveals Key Business Value Drivers  Elastic, the company behind Elasticsearch, released a commissioned study conducted by Socratic Technologies, an...
Analytics Cloud ITechnology Series News

Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

ITech News Desk
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...