Tag : analytics

Analytics ITechnology Series News

400 Million Global Small Businesses Offer Telcos With the Right Strategy Good Growth Opportunities, Says GlobalData

ITech News Desk
With the world economy deglobalizing and the impact of the COVID-19 pandemic not just changing how people work, but also what motivates employees in their...
Analytics Cloud ITechnology Series News

Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

ITech News Desk
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...