Nilfisk Chooses Talkdesk Contact Center Solution
Leading manufacturer of professional cleaning equipment will harness power of artificial intelligence to clear a path towards better agent and customer experiences Talkdesk, Inc., a...
Tag : Cloud Contact Center
DialMyApp And Thrio Announce Digital Transformation Partnership
Collaboration Enables Unified Mobile and Omnichannel CX DialMyApp, a leader in the Digital Transformation space, announced its technology partnership with Thrio, Inc., maker of award-winning...
Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloud
Out-of-the-box customer service platform purpose built to unify the retail customer journey Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk...
ITechnology Weekly Highlights : Top ITech News To Read April – 22
Here are today’s top stories. Reading tech news is an important way for IT leaders and professionals, developers, designers to keep up to date. The...
Five9 and Deloitte Canada Team Up to Deliver Cloud-Based Contact Center Solutions to the Canadian Market
The strategic agreement builds upon investments Five9 has made to support its rapidly growing Canadian market and to deliver an enhanced experience to customers. Five9,...
Talkdesk CX Cloud Named to Google Chrome Enterprise Recommended Program
Meets rigorous security and performance requirements for Chrome OS as validated CCaaS solution Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, announced...
UJET Ranked #1 in Both Enterprise and Mid-Market User Satisfaction For Contact Center Operations
Leader for 8th Consecutive Quarter, Earning 95 out of 100 Score in Usability UJET, Inc., the world’s most advanced cloud contact center provider, announced today...
UJET Accelerates International Expansion and Announces Key New Hires
Rapidly Growing Cloud Contact Center Provider Expands Global Operations in Middle East and Australia UJET Inc., the world’s most advanced cloud contact center provider, announced...
Five9 Extends Its Practical AI Solutions for Low-Code Development, Voice Biometrics, Real-Time Analytics and Agent Coaching
New features streamline the development of Intelligent Virtual Agents and help organizations easily deploy solutions to augment their contact centers with an AI-powered digital workforce....
Five9 Releases New Workforce Optimization Integrations and Enhanced UX
Supporting Agents and Supervisors in their quest to better enable remote workers – and demonstrating an additional proof point of the Five9 product unification strategy...