Tag : Contact Center

AIOps Collaboration ITechnology Series News

Los Angeles Pacific University Moves Contact Center and Student Support to Dialpad Cloud Solutions

ITech News Desk
Dialpad for Education drives a connected campus for students, staff and faculty at LAPU Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced...
Cloud Data Center and Co-location Datacentre ITechnology Series News Microsoft Mobile Security

Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside the Contact Center to Improve the Customer Experience

ITech News Desk
Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from...