Tag : customer experience management

Digital Transformation ITechnology Series News

Quantre Solutions and Tech Mahindra Partner to Provide Next-Gen Customer Communication Services

ITech News Desk
The partnership will enable customer communication service providers to accelerate their digital transformation journey and deliver superior customer experience across industries Quantre Solutions, a customer...
Cloud ITechnology Series News

Cardinality.io collaborates with Google Cloud to help Communications Service Providers make the most of Big Data Analytics, Artificial Intelligence and Machine Learning

ITech News Desk
Cardinality.io, a global leader in Big Data Analytics and AI/ML for the communications industry, is collaborating with Google Cloud to help CSPs break down data...
Cloud ITechnology Series News Networking

8×8 Lauded by Frost & Sullivan for Powering Highly Collaborative Workplace Environments with Integrated Employee (EX)

ITech News Desk
8×8’s portfolio and strategy, supported by its integrated cloud communications and contact center services platform, provide businesses with great flexibility and robust productivity benefits Based...
Analytics Cloud ITechnology Series News

CCM and CXM Leader O’Neil Digital Solutions Transforms Communications with the Launch of ONEscore

ITech News Desk
Platform Improves Customer Experiences, Retention and Industry Ratings In an unprecedented development in the Customer Communications Management (CCM) and Customer Experience Management (CXM) space, O’Neil...