Tech Mahindra Inaugurates 5G Innovation Lab in Bellevue, WA
Brings together software and hardware developers, operators, and cloud service providers to co-create solutions to define a new era of customer experience Tech Mahindra, a...
Tag : customer experience
Kemin Industries Launches Cloud-based Data Management Platform KEMINCONNECT
Digital system links Kemin liquid application systems for better customer experience and improved efficiency Kemin Industries, a global ingredient manufacturer that strives to sustainably transform...
Tata Communications launches DIGO integrated platform for converged and contextual conversations
To transform customer engagement with intelligent Human to Everything (H2X) interactions across all customer experience (CX) platforms of digital-first businesses Tata Communications, a global digital...
Fastweb Completes Modernization Project with Amdocs to Deliver Enhanced 5G and Cloud Services for its Customers
Upgrade of Fastweb’s network inventory improves time-to-market agility and overall customer experience, playing a key role in Italian operator’s transformation journey Amdocs, a leading provider...
VodafoneZiggo Selects Amdocs to Deliver Unified CX in Digital Transformation Project
Dutch telecoms operator expands its relationship with Amdocs in a project that will deliver an enhanced customer experience and business support systems (BSS) simplification Amdocs,...
Infobip Now Available on Oracle Cloud Marketplace
Key channels from Infobip’s portfolio integrated with Oracle Advertising and Customer Experience and Oracle Digital Assistant, with over 2 billion interactions managed so far Infobip,...
Qualtrics to Go live on Amazon Web Services Cloud Infrastructure in the UK
Qualtrics UK customers will be able to access the Qualtrics XM/OS platform locally via data centre in the AWS London Region Qualtrics, the leader and...
Unisys Joins the Global Plug and Play Innovation Platform to Accelerate Solutions and Services Initiatives
Unisys, a global IT solutions company, has entered into a strategic partnership agreement with Plug and Play, the world’s leading Silicon Valley-based corporate innovation platform....
ISG to Publish Reports on Contact Center Services, Platforms
Upcoming ISG Provider Lens™ studies will evaluate how providers are meeting enterprises’ changing customer experience needs amid the pandemic and other disruptions Information Services Group, a...
VertexOne Unveils New Brand Architecture To Reflect Its Evolution
VertexOne’s re-named product portfolio echoes the company’s long-standing mission to enhance the customer experience. VertexOne, the leading provider of enhanced software-as-a-service (SaaS) solutions for the...