Tag : Customer Service

ITechnology Series News Networking Security

Fusion Connect and Intrado Reach Agreement to Transition Enterprise Clients to Fusion Connect’s Strategic Communication Services

ITech News Desk
Fusion Connect, a leading provider of managed security and collaboration services, and Intrado Corporation, a global leader in technology-enabled services, announced they have signed an agreement...
Cloud ITechnology Series News

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

ITech News Desk
Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge — Oracle announced Oracle Utilities Agent Service,...
IT and DevOps ITechnology Series News

Rancho Valencia Works with Rackspace Technology on Migration to Office 365 to Strengthen Customer Service Standards

ITech News Desk
Upgraded email platform resulted in performance boost of 30% Rackspace Technology, a leading end-to-end, multicloud technology solutions company, announced that Rancho Valencia worked with the...